Register
Menu

Community Crisis Response & Intervention "CCRI"

The South Carolina Department of Mental Health announced its partnership with the Spartanburg, Cherokee and Union counties Sheriff’s Office in their Community Crisis Response & Intervention (CCRI) program. 

In partnership with Spartanburg, Cherokee and Union law enforcement, emergency management services, 911 dispatch, and Probate Courts, the Program will provide on-site emergency psychiatric screening and assessment to individuals experiencing mental health emergencies within 60 minutes of contact with the CCRI team. The service will be available 24 hours per day, 7 days a week, 365 days a year, and can be reached, toll-free, at (833) DMH-CCRI (364- 2274).

The CCRI mental health counselors will provide on-site emergency psychiatric screening and assessment available 24/7 to our community. By working side-by-side, CCRI mental health counselors and Sheriff’s Office deputies hope to gain a better understanding of the needs of those affected by mental illness in our community in the hopes of limiting their exposure to the criminal justice system and preventing unnecessary emergency room visits through intervention.

The main goal for the Spartanburg Area Mental Health is to quickly link people in crisis to appropriate levels of care and divert them from unnecessary hospitalizations and incarcerations. In addition to assessing individuals in crisis, CCRI clinicians will educate individuals on available community resources, coordinate appropriate transfers and referrals, match patients to the most appropriate care, and serve as liaisons to the local SCDMH mental health center.

In addition to assessing individuals in crisis, CCRI clinicians will educate individuals on available community resources, coordinate appropriate transfers and referrals, match patients to the most appropriate care, and serve as liaisons to the local SCDMH mental health centers. The Team will accept referrals from any community partner or individual reporting a psychiatric crisis.

CCRI Program Model and Goals

  • Consistency across the state

  • Response times in under 60 minutes

  • Ensures county lines do not interfere with service delivery

  • Centers will bolster their ability to respond on-site to mental health crises during working hours

  • Office of CCRI will share information about individuals served with Centers to ensure continuity of care

  • Trainings offered to first responders

  • Education about crisis response, inclusion, and exclusion

  • Consultation to other agencies available

  • Regularly occurring stakeholders’ meetings

  • Diversion from hospital

  • Diversion from jail

  • Increased referrals for services

  • Prevention of future mental health crises